Privacy & Legal Information

Your privacy and data security are our top priorities. Learn about how we protect your information and our legal commitments.

HIPAA
Compliant Database
180
Days Auto-Delete
AES-256
Encryption Standard
ISO 9001
Certified Security

Legal & Privacy Framework

Comprehensive legal documentation ensuring complete transparency and protection

Effective Date: January 1, 2025

Privacy Policy

How we protect your personal information

Comprehensive overview of our data collection, usage, and protection practices in compliance with international privacy laws.

Data Collection Transparency
Secure Storage in AWS S3
Automatic Data Deletion
HIPAA Compliant Systems

Key Points:

Information We Collect
  • Personal Information: Name, email, phone number
  • Health Information: Medical files (PDF, DICOM, JPG), treatment interests
How We Use Your Information
  • To provide medical referral services and consultation support
  • To contact you regarding your treatment or referral
Effective Date: January 1, 2025

Data Security

Enterprise grade protection for your medical data

Military grade encryption and security protocols ensure your sensitive medical information remains completely protected and confidential.

AES-256 Encryption
Multi Layer Security
Regular Security Audits
Secure Data Transfer

Key Points:

Encryption Standards
  • AES-256 encryption for all data at rest
  • TLS 1.3 for data in transit
Access Controls
  • Multi factor authentication required
  • Role based access permissions
Effective Date: January 1, 2025

Terms of Service

Clear terms for using NafariMed services

Detailed terms and conditions outlining the rights, responsibilities, and expectations for all NafariMed platform users.

User Responsibilities
Service Limitations
Dispute Resolution
Account Management

Key Points:

User Obligations
  • Provide accurate and complete medical information
  • Comply with all applicable laws and regulations
Service Scope
  • Medical referral and coordination services
  • Information sharing with partner hospitals
Effective Date: January 1, 2025

GDPR Compliance

European data protection standards

Full compliance with General Data Protection Regulation ensuring European patients have complete control over their personal data.

Right to Access
Right to Deletion
Data Portability
Consent Management

Key Points:

Your Rights Under GDPR
  • Right to access your personal data
  • Right to rectify inaccurate information
Lawful Basis for Processing
  • Legitimate interest in providing medical referral services
  • Consent for marketing communications

Questions About Your Privacy?

We're here to help you understand how we protect your personal and medical information. Contact our privacy team for any questions or concerns.

Data Jurisdiction & Legal Framework

Understanding which laws govern your data based ongeographic location and service type

EU - GDPR
Turkey - KVKK
Nigeria - NDPR

Multi-Jurisdiction Compliance

Your data protection varies by service location and your residence

Legal Jurisdiction Breakdown

Turkey

Hospital Operations

Turkish data privacy law governs hospital partnerships

Applicable Laws:
KVKK (Turkish Data Protection Law)
Healthcare regulations

Nigeria

Company Operations

Nigerian data protection regulations for company operations

Applicable Laws:
Nigeria Data Protection Regulation (NDPR)
Corporate governance

European Union

EU Patient Rights

GDPR compliance for European patients

Applicable Laws:
General Data Protection Regulation (GDPR)
Medical Device Regulation

Key Compliance Points

Hospital Data

Medical records shared with Turkish hospitals are governed by Turkish healthcare privacy laws (KVKK).

Company Operations

Business operations and customer service are governed by Nigerian data protection regulations (NDPR).

EU Citizens

European patients benefit from full GDPR protection regardless of where treatment occurs.

Highest Standards

We apply the most stringent privacy standard applicable to each data type and user.

Your Data Rights & Controls

You have complete control over your personal information with comprehensive data rights

Right to Access

Within 30 days

View all personal data we have about you

Available Actions:

Request a copy of your data
View data processing purposes
See data sharing recipients
Exercise This Right

Right to Rectification

Within 30 days

Correct inaccurate or incomplete information

Available Actions:

Update personal information
Correct medical record details
Modify contact preferences
Exercise This Right

Right to Erasure

Within 30 days

Request deletion of your personal data

Available Actions:

Delete account and data
Remove from marketing lists
Erase medical file copies
Exercise This Right

Right to Portability

Within 30 days

Receive your data in a portable format

Available Actions:

Download personal data
Transfer to another service
Receive in common format (JSON/CSV)
Exercise This Right

How to Exercise Your Rights

1

Submit Request

Email us at privacy@nafarimed.com with your specific request and account details

2

Identity Verification

We'll verify your identity to protect your privacy and prevent unauthorized access

3

Response & Action

Receive our response within 30 days with the requested information or confirmation of action

Data Rights Contact

privacy@nafarimed.com

Response time: Within 30 days

Important Notes

  • Some requests may take longer if they involve complex data retrieval from multiple systems
  • We may need to verify your identity before processing certain requests for security purposes
  • Legal or regulatory requirements may limit our ability to delete certain medical records
  • Rights may vary based on your location and applicable data protection laws